The costs and fees are assessed and based on your individual needs and services that are administered by staff on a case by case basis. Your service fee is calculated for free during your intake and consultation with our registered staff. It is important to note that some of our fees may be partially or fully covered by private insurance or government grants. If you have any further questions, please feel free to contact us at info@respitenursesagency.com

We provide a wide rage of nursing services such as: Nurse care (wellness check, wound care, palliation, g-tube care, catheter care and more!) Paediatric Nurse Service Lifestyle and Education Service Insurance Company Consultations

An intake questionnaire will be emailed to you at the email address provided from our Jane platform. This assessment form will take you approximately 20 mins to complete depending on medical complexity. It will ask you a variety of questions about the client’s medical, social, and physical well being. From there, a Nurse will call you to schedule an interview with the client and/or caregiver to overview and complete a Plan of Care. Then we connect you with the proper supports and people to care for your individual needs. We listen, we plan, we connect.

Client’s Rights: Respite Nurses Agency will ensure that processes are in place to: a) ensure that clients understand their rights; b) help clients exercise their rights; and, c) investigate and resolve claims regarding a violation of client’s rights. Clients have the right to refuse service. Clients have the right to live at risk. Clients have the right to fully participate in the assessment process. Clients have the right to participate in the service delivery and make personal choices within the parameters of services available. Clients have the right to ask questions and express concerns. Clients have the right to appeal service plan decisions. Clients have the right to receive safe, appropriate and timely service. A Client who is First Nations, Métis or Inuk has the right to receive services in a culturally safe manner. Clients have the right to be referred to other appropriate services. Clients have the right to participate in team conferences. Clients must be treated with consideration, respect and full recognition of their dignity and individuality. Clients have the right to freedom from abuse, neglect or exploitation from home care staff. Clients have the right to be assured of confidential treatment of their care records and personal information. Clients have the right to access health information records. Clients have the right to request the transfer of health records to another medical professional; with a possible charge of a fee. Clients, or the persons authorized to make health care decisions on behalf of the clients, have the right to have their concerns heard, reviewed and where possible, resolved. Clients have the responsibility to: Treat the Service Provider with courtesy and respect, free from discrimination and harassment. Provide all information required to the best of their knowledge. Provide consent so RNA can determine and authorize service. Keep RNA informed about any changes to their health status and/or support system. Participate in developing and carrying out their service plan to achieve independence and self-managed care. Be available and prepared to receive service. Inform RNA in advance if you are not available to receive service. Inform RNA of any changes to their contact information and/or treatment address. Return any RNA or Service Provider equipment promptly as requested. Provide a safe working environment for the Service Provider by: Providing a smoke free environment Securing pets during visits Ensuring that walkways to the home are well lit and clear of ice and snow

Office Hours Monday to Friday 8:00 am to 4:00 pm. In-home Service Day time service hours: 6am to 6pm, 7 days a week. Extended Hours:Any time outside of daytime hours, including weekends and hours between 6pm - 6am.

Preplanned bookings are preferred however, emergency and short notice requests may be received (additional fees may apply). We are flexible to accommodate your schedule and are here to best serve you.

Respite Services We require a minimum of 2 hours per in-home visit for Respite services. We like to schedule 2 weeks at a time for in-home visits. A Respite Nurses Agency’s team member will contact you to schedule the client into the service calendar as per the service plan that was discussed during the home visit. We offer block scheduling, this is when the client books all in-home visits months in advance, this is to ensure that the client receives an appropriate time slot and is guaranteed a visit. In-home Home Care RNA requires 1 hour per in-home visit for all home care. Nursing Services All Nurses are booked per visit. Please call to book now.

The simple answer is yes. Traditionally, respite is provided by a family member, friend, or neighbour. These respite providers may become overwhelmed at times and may feel they are not prepared for when the client has special needs, exhibits complex behaviours or is medically fragile. For these instances professional respite workers are available to assist you in your home.

We have a fun, safe and private place designed for toddlers, children, youth and young adults in our respite home. We hire caring, human beings to assure our clients are treated with respect and care. We also have specialized staff for children and seniors who regularly participate in training opportunities. We thrive to get you the same staff to care for your needs each and every day to ensure continuous care. Registered Nurses Registered Practical Nurses Paediatric Nurses Personal Support Workers Developmental Support Workers Respite Worker Social Service Worker Registered Early Childhood Educators Child and Youth Practitioners Educational Aids We are caring, reliable, family oriented and all work together towards one main goal which is to generate lasting change within our community.

Give us a call at 705.885.5437 or email us at info@respitenursesagency.com and let us know your interest in our services. An intake questionnaire will be emailed to you at the email address provided from our Jane platform. This intake form will take you approximately 10 mins to complete depending on medical complexity. It will ask you a variety of questions about the client’s medical, social, and physical well being. From there, a Nurse will call you to schedule an interview with the client and/or caregiver to overview and complete a Plan of Care. Please let us know your preferred days and times. Then we connect you with the proper supports and people to care for your individual needs. We listen, we plan, we connect. Once we have availability and staff, we will contact you and book your first visit with us.

Visit our website at www.respitenursesagency.com Click the service you're interested in. Click the link to register Book an appointment with the day program or camp of your choice Follow the steps on the Jane platform for payment and registration Don’t forget to like us on social media and sign up for our newsletter to get your monthly schedule of our themed activities planned for the month.